Hey Bajee Terms and Conditions — Complete English Version

1. General Terms

Hey Bajee is an international online gaming platform serving users in Bangladesh and other permitted countries. These Terms and Conditions form a legally binding agreement between Hey Bajee and its users.

By using Hey Bajee's website, mobile platform, or any related services, you agree to be fully bound by these Terms and Conditions. If you have any objections to any of these terms, please refrain from using our services.

Hey Bajee reserves the right to modify these Terms and Conditions at any time. Users will be notified of any changes via a notice on the website, and registered users will be informed by email or SMS. Continuing to use the service after any changes constitutes acceptance of the updated terms.

2. Account Registration & Verification

To open an account with Hey Bajee, you must meet a few key requirements. You must be at least 18 years of age and register using accurate information.

• Each person may only register one account.
• The name, date of birth, and ID information provided at registration must be accurate.
• It is the user's responsibility to keep their account password confidential.
• Sharing your account with anyone else is strictly prohibited.
• Withdrawals will be restricted until KYC verification is complete.

Hey Bajee may request identity verification documents at any time. If you don't provide them within the specified timeframe, your account may be temporarily suspended.

3. Deposit & Withdrawal Policy

Hey Bajee supports deposits and withdrawals via bKash, Nagad, and other approved payment methods. The minimum deposit amount is ৳10.

• Deposits are generally credited to your account instantly.
• Withdrawal requests are processed within 24–72 hours.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• The minimum withdrawal amount is ৳500.
• If KYC is not completed, additional verification may be required for large withdrawals.
• Hey Bajee may place a hold on suspicious transactions and conduct an investigation.

Hey Bajee does not charge any transaction fees, though your payment provider may. Please review your payment provider's terms before making a transaction.

4. Bonus & Promotion Terms

Hey Bajee regularly offers a variety of bonuses and promotions. Each offer has its own terms and conditions, which are clearly stated on the offer page.

A few general bonus rules apply across the board:

• After receiving a bonus, you cannot make a withdrawal until you have placed bets the required number of times — this is known as the Wagering Requirement.
• The same bonus cannot be claimed more than once.
• Some games may contribute less toward wagering requirements when playing with bonus funds.
• Expired bonuses will be automatically cancelled.
• Hey Bajee may modify or cancel any bonus offer at any time without prior notice.

5. Prohibited Activities

The following activities are strictly prohibited on the Hey Bajee platform:

• Using bots or automated software to play games.
• Colluding with other players to manipulate game outcomes.
• Intentionally exploiting system vulnerabilities or bugs.
• Money laundering or transacting with funds from illegal sources.
• Threatening or harassing other users.
• Creating an account using a false identity.

In the event of a violation, Hey Bajee reserves the right to close the account without investigation and to pursue legal action depending on the nature of the offense.

6. Responsible Gaming Policy

Hey Bajee believes gaming is a form of entertainment, not a source of income. That's why we encourage every player to game responsibly.

• Set deposit limits from your account settings.
• Set a Loss Limit — play stops automatically once you've lost a set amount.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: Get notified of your time and spending after set intervals.

If you think you or someone you know may have a gambling problem, please reach out to our support team or visit the Responsible Gaming page.

7. Account Closure & Suspension

Hey Bajee may close or suspend an account under the following circumstances:

• If evidence of a terms violation is found.
• If fraudulent ID documents or false information are detected.
• If unusual activity is detected on your account or payment methods.
• Under regulatory authority directives.

Users may also request account closure at any time. Once closed, any valid remaining balance will be returned through a process handled via our support team.

8. Dispute Resolution & Legal Framework

If you have a dispute with Hey Bajee, please contact our support team first. Most issues can be resolved quickly through direct communication.

If your issue isn't resolved through support, you may file a complaint with the regulatory authority that licenses Hey Bajee. In the event of a dispute, the English version of the Terms and Conditions shall be considered final.